Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE OR ITS SERVICES.

This Privacy Policy shall govern and apply to anyone accessing or using this website located at FamiliarPetCareCO.com and any other website(s) in existence now or created in the future (hereinafter the “Site”) owned and/or operated by Familiar Pet Care. Familiar Pet Care respects your right to privacy. This policy summarizes what personally identifiable information we may collect and how we might use this information. This policy also describes other important topics relating to your privacy.

Familiar Pet Care is a U.S. company based in Colorado and has been providing pet sitting services since 2017. At this time, the services provided by Familiar Pet Care are limited to the state of Colorado. In order to provide the highest quality of service to customers, Familiar Pet Care uses third-party services to help with booking appointments, completing bookings, marketing to customers, tracking analytics, and processing payments. By accessing and using this website, you agree to the Privacy Policy and Terms of Use.

Familiar Pet Care reserves the right to modify this Privacy Policy at any time without providing notice. The use of this site following any such modification constitutes your agreement to follow and be bound by the modified Privacy Policy. The date listed above signifies the most recent date this Privacy Policy was revised.

Whenever you enter your information on this website, whether you’re completing a booking, booking an appointment, or signing up for an email newsletter, some of your information will be stored and collected.

Personal Information Collected

Familiar Pet Care will only collect personally identifiable information (such as name, title, company name, address, telephone number, or email address) that you voluntarily provide through our website or email correspondence. Our host web server tracks and collects general information about the visits to our Site. While IP addresses (the Internet address of a computer) are logged to track a user’s session, the user remains anonymous. We analyze this data for certain trends and statistics, such as which parts of our site users are visiting, how long they spend there, the visitors' domain names, and what states or countries those requests come from. We do not link your IP addresses to anything personally identifiable to you. We will collect general information (such as the type of browser you use and the files you request) to improve our Site and better meet your needs.

When signing up for an email newsletter or booking an appointment, you may also need to provide additional information, like the type of session you’re interested in. The same applies if you are to contact Familiar Pet Care directly using a contact form.

To complete a booking, you must provide certain information, such as your name, email address, postal address, payment information, and details of the stay you’re booking. When signing up for an email newsletter or booking an appointment, you may also need to provide additional information, like the type of session you’re interested in. The same applies if you are to contact Familiar Pet Care directly using a contact form.

Why Your Personal Information is Needed and How It’s Used:

We receive and store any information you knowingly provide to us, such as: 

  • Full name

  • Email address

  • Phone number

  • Shipping Address

  • Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)

Familiar Pet Care relies on several legal bases to collect, use, and share your information, including:

  • as needed to provide you with services, such as when your information is used to fulfill your booking, settle disputes, or provide customer support;

  • when you provide your affirmative consent, which you may revoke at any time, such as subscribing to an email newsletter;

  • if necessary to comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law;

  • and as necessary for the purpose of legitimate interests, are not overridden by your rights or interests

Compliance With Laws:

Familiar Pet Care may collect, use, retain, and share your personal information if in good faith it’s believed that it is reasonably necessary to:

  • respond to legal processes or government requests

  • enforce agreements, terms and policies

  • prevent, investigate, and address fraud or other legal activity, security, or technical issues

  • protect the rights, property, and safety of customers, or others

Data Retention:

Familiar Pet Care retains your personal information for as long as necessary to provide you with services and as described in the Privacy Policy. However, Familiar Pet Care may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements. Familiar Pet Care generally keeps your data for the following time period: 7 years

Your Rights:

If you reside in certain territories, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:

Access: You may have the right to access and receive a copy of the personal information held by contacting Familiar Pet Care, with the information listed below.

Change, Restrict, Delete: You may also have the right to change, restrict the use of, or delete your personal information. Absent exceptional circumstances, Familiar Pet Care will generally delete your personal information upon request. Exceptional circumstances include, but aren’t limited to, instances where Familiar Pet care is required to store data for legal reasons.

Object: You can object to:

  • processing some of your information based on the legitimate interests of Familiar Pet Care

  • receiving marketing messages from Familiar Pet Care after providing your express consent to receive them. In such cases, Familiar Pet Care will delete your personal information unless there are compelling and legitimate grounds to continue using that information or if it’s needed for legal reasons.

Disclosure of Your Information

We will NEVER share your information with third parties unless you have given us explicit permission to do so, such as in order to fulfill a third-party offer that you have accepted from us. By permitting us to collect this information, you will be able to receive free information on products and services that may be of interest to you, including related third-party offers that we may send to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service. By submitting your email address on this website, you agree to receive email from us. You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe options that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide, as described in this privacy policy:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties we use to support our business. 

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Familiar Pet Care assets, whether as a going concern, or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Familiar Pet Care about our Website users is among the assets transferred. 

  • To fulfill the purpose for which you provide it. 

  • For any other purpose disclosed by us when you provide the information. 

  • With your consent.

Information Collected through Automatic Data Collection Technologies:

As you navigate through and interact with this site, automatic data collection technologies may be used to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to this site, including traffic data, location data, logs, and other communication data, and the resources that you access and use on this site.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information collected automatically may include personal information, or it may be maintained, or associated with personal information collected in other ways, or received from third parties. It helps improve this site and deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience sie and usage patterns.

  • Store information about your preferences, allowing us to customize this site according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to this site.

The technologies used for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate settings on your browser. However, if you select this setting, you may be unable to access certain parts of this site. Unless you have adjusted your browser settings so that it will refuse cookies, the system will issue cookies when you direct your browser to this site.

  • Flash Cookies. Certain features of this site may use locally stored objects (or Flash Cookies) to collect and store information about your preferences and navigation to, from, and on this site. Flash Cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash Cookies, see the section above titled "Disclosure of Your Information."

  • Web Beacons. Pages of this site and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Familiar Pet Care, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

This Site Uses Cookies:

This website uses cookies to analyze site usage and ensure a smooth browsing experience. By using this website, you agree to the use of cookies by Familiar Pet Care.

Special Information for California Consumers:

If you're a California resident, you may request a list of all third parties to which Familiar Pet Care has disclosed certain personal information about you. You can make a request for this list by contacting the email address listed at the bottom of this page. In your email, please attest that you're a current California resident.

Children:

This site is intended for users who are thirteen years of age or older. If you are under the age of thirteen, you are not permitted to submit any personal information to this site. This site is not directed at children under thirteen and does not knowingly collect any personal information from children under thirteen. If it's discovered that personal information from a person under the age of thirteen was collected without verification of parental consent, it will be deleted promptly.

Other:

All content featured on this website is Copyright © Familiar Pet Care. If you see images of yourself, your friends, or your family featured on this website, that means Familiar Pet Care was granted permission to use those images for any legal use, including but not limited to advertising, social media, website content, promotion on third-party sites, printed ads, flyers, and videos.

How to Contact Familiar Pet Care:

By using this website, you agree to the Terms of Use and Privacy Policy. You also understand that your information may be stored and collected in order to provide you with the best experience possible. If you have any questions or concerns, you may contact Familiar Pet Care at natatiacady@gmail.com